Dispatch and Delivery Information
Free UK delivery is available on thousands of products. For items which are not eligible for free delivery, our delivery prices are based on an estimate of what it actually costs us to pack and post your order. For example, the table below shows delivery prices for single CDs, books and DVDs.
Estimated dispatch times are shown on individual product pages; these should be considered a guideline rather than a definite timescale and do not form any part of your contract with Cross Rhythms Direct.
We aim to dispatch most orders within three to five working days unless items are out of stock or need to be specially ordered. The majority of items are kept in stock either here or at our supplier warehouse and can usually be dispatched within 24 hours, but may take longer if we need to wait for new stock to arrive. Products may go out of stock at short notice.
Special order items and imported products may take significantly longer to be dispatched, even under normal circumstances, as we do not guarantee to hold products in stock at all times.
UK orders are sent by First Class mail unless the order qualifies for free delivery, in which case the order will be sent by Second Class mail. Non-UK orders are sent by airmail. (BFPO customers: Orders are charged at UK rates; delivery times will vary according to your location). Occasionally, for exceptionally large orders, we may use an alternative delivery method such as a courier or parcels service. We will not charge you extra if we do need to use alternative delivery methods.
Once dispatched, items sent to UK addresses by First Class mail should arrive within one to three days and items sent by Second Class mail should arrive in three to seven days. Items sent to European addresses should arrive within five or six days and items sent worldwide should arrive within seven to ten days. However, this is dependent on the performance of the postal service and is not under the control of Cross Rhythms Direct.